How do I get a prescription refill?

Business Corporation


Medications are generally written to cover six months. The most common exceptions being thyroid replacement and birth control pills written for a year. If your pharmacist gives you less than your provider wrote for (usually 90 days plus a refill) be sure they have listed multiple refills on your prescription label to total the intended number.

HFM strives very hard to make prescription refills outside of regularly scheduled office appointments a rare event. Please help us be certain that any prescriptions written are in sufficient quantity (including refills) or stated duration that they will last until your next intended visit.

If you are due for an office visit - make that appointment and seek refills then.

If you will run out before that visit and your medicine is critical, simply go to your pharmacy (or to HFM if purchased from us) and ask your pharmacist for a 10-day extension (one month for birth control pills). The pharmacist does NOT need to ask your provider about this.

If you believe that the visit intended by the doctor is really not necessary (i.e. you are doing just fine, have no side effects, etc.) you may request a prescription refill without an office visit, through the online e-Rx Refill service. Refilling a prescription requires much of the same effort and professional judgment as during a face-to-face visit (sometimes it is even more difficult). HFM charges for this service. A credit or debit card is required. Click HERE for more information.

IF you believe you were given inadequate amount of medications or otherwise feel a visit was not yet intended by your provider then you may seek to refill via your pharmacy.

PLEASE ALLOW THREE BUSINESS DAYS FOR ALL RX REFILL REQUESTS (see above regarding 10-day extension for critical medications). Please, check with your PHARMACY (or HFM if to be purchased from us) after that time to inquire if your request has been filled.