COVID AWARENESS
We never closed. We still welcome evaluation and treatment for High Blood Pressure, Diabetes, Cardiovascular Disease, Depression, Established Pain Management patients, Family Planning, Dermatology concerns, well baby & child check-ups. We are still practicing and doing all the things done in Family Medicine.
We have taken steps to make our environment as safe as possible for the NON-COVID-19 patients whose needs must still be met.
Becoming a HFM Patient
It's easy to become a Heritage Family Patient. To begin, call our receptionist at (360)704-A DOC (2362) and schedule your first appointment. The staff will inform you of our financial policies and which insurance companies we are currently participating with.
Please allow 15 minutes before your appointment to complete the registration and other forms needed. However, you may fill out your paperwork ahead of time by downloading and printing the forms listed to the left of this page. Then bring them with you, and give them to the receptionist when you check-in.
We're proud to offer allergy drops to our patients!
Take control of your allergies with allergy drops, also known as sublingual immunotherapy. We’re excited to offer this treatment to our patients. Call and schedule an appointment to see how you can benefit from this custom treatment.
Find out more
What patients of Heritage Family Medicine think about us
★★★★★
Rated 5 out of 5
HFM Survey - Rochester, WA
Dr. Faiola has been my medical provider for many years. He was our family provider when he had his practiced in Lewis County, and delivered all three of our sons. Dr. Faiola and his lovely wife were amazing, they put on a Child Birth Class in their home for a few of the new mom's. He was such a great baby doctor!! He left that practice, so our family had to establish with another provider. Several years later we found him again and were so ecstatic to be patients with him again!
Apr/2022
★★★★★
Rated 5 out of 5
HFM Survey - Olympia, WA
I was so pleased that my daughter, who was sick, could be squeezed in with me at the same time for my scheduled appointment. We were both well taken care of by the front desk nurses and physicians.
Mar/2022
★★★★★
Rated 5 out of 5
HFM Survey - Olympia, WA
High time I commented on this practice as my husband and I have been receiving care from them for 9 years. Debra was the one responsible for my latest medical issue and was just wonderful. I was in much pain at the beginning and, as it was her lunch hour, by coincidence she saw my husband in the hall. She came running out to the car to ask me some questions. This was extraordinary, and did arrange to schedule a Neurologist. Everyone there, however, is so caring, including Whitney and Tori, who I have dealt with. I appreciate their service and am grateful my community is enhanced because of all of them.
Mar/2022
★★★★★
Rated 5 out of 5
HFM Survey - Olympia, WA
I feel more comfortable with everyone in your office than I have ever felt anywhere else. I get the sense of belonging almost at a family level. I love the Medical Assistant who was working on the morning of 2/7 (sorry, I'm really bad with names)
Feb/2022
★★★★★
Rated 5 out of 5
I've been a patient here for probably 6 years now. I have found Dr. Faiola and his staff very professional and great at listening to my concerns. Highly recommend.
Jan/2022
Office Hours
Monday 8:30 am - 5:00 pm
Tuesday 8:30 am - 5:00 pm
Wednesday 8:30 am - 5:00 pm
Thursday 1:00 pm - 7:00 pm
*phones may be switched to closed mode as early as 5:00 pm.
Friday 8:30 am - 3:00 pm
Office Hours
Where Are We?
Heritage Family Medicine is located in West Olympia, near Capital Medical Center. We are located on the corner of Harrison Ave NW and McPhee Road. Directly across the street from Lew Rents and The Bark & Garden Center.
CONTACT US